Return Policy

Return Policy

Efex USA is committed to finding and selling unique, high-quality merchandise.  If you do not love your treasure(s), you may return them within 7 days for a refund.  Returns must be RECEIVED BY EFEX USA  WITHIN 2 WEEKS OF DELIVERY TO YOUR HOME. Returns that  arrive beyond the 2 week return window, will not result in refund or in-store credit. All good must be in original packaging and unopened.   We will refund  your payment account upon the processing and inspection of your return. Returns that arrive in damaged condition will result in no refund. Return postage is the responsibility of the customer. Our return address is: EfexUSA, 12 Moran Drive Unit D Rockland ME 04810

Customer is responsible for shipping cost of return, unless otherwise specified. Shipping costs are non-refundable.  Customers may request a pre-paid shipping label. Cost of the pre-paid shipping will be deducted from final credit issued.

When shipping an item valued over $75,  trackable shipping service and shipping insurance is recommended. EfexUSA offers no insurance or shipping warranties on returned items shipped by customers.

All special orders are custom-made and  no returns are accepted.

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