SECURITY & PRIVACY

 

IS IT SAFE FOR ME TO SHOP ONLINE AT EFEXUSA.COM?

We use a sophisticated encryption technology to keep your credit card information safe while you are shopping online with Efex USA. We have high standards for security and keep up to date on the latest updates to protect you. WE DO NOT KEEP YOUR CREDIT CARD ON FILE.

Consumer protection laws protect you against any unauthorized use of your credit card. Federal law dictates that your legal liability is limited to $50 if your credit card number is used without your permission. If you suspect any illegal use of your card, call your issuing bank immediately to make sure your rights are protected.

Consent and Changes to the Privacy Policy: By using efexusa.com, you agree to let us collect the information described in this Privacy Policy. Efex USA reserves the right to change this policy at any time. Please check this page periodically for changes. Your continued use of the site following the posting of changes to these terms will mean you accept those changes.

WHAT INFORMATION DO WE COLLECT?

We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number, and credit card information. You may, however, visit our site anonymously.

WHAT DO WE USE YOUR INFORMATION FOR?

Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience online with Efex USA – (your information helps us to better respond to your individual needs).
  • To improve our website. (we continually strive to improve our website offerings based on the information and feedback we receive from you).
  • To improve customer service. (your information helps us to more effectively respond to your customer service requests and support needs).
  • To process transactions.

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

  • To administer a contest, promotion, survey or other site feature.
  • To send periodic emails.
  • The email address you provide for order processing may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.

NOTE: IF AT ANY TIME YOU WOULD LIKE TO UNSUBSCRIBE FROM RECEIVING FUTURE EMAILS, WE INCLUDE DETAILED UNSUBSCRIBE INSTRUCTIONS AT THE BOTTOM OF EACH EMAIL.

HOW DO WE USE YOUR EMAIL ADDRESS?

We DO use your email to communicate all kinds of Customer Service information. We will email you to confirm your order or notify you that it shipped. In the future, we may email you to notify you of upcoming sales and events, such as limited edition products, new products, or products for charity. We DO NOT sell or rent your email address to anyone.

HOW DO WE PROTECT YOUR INFORMATION?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We offer the use of a secure server. All supplied sensitive/ credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to? keep the information confidential.

After a transaction, your credit card number will not be kept on file.

DO WE USE COOKIES?

Yes. Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow). It enables the sites or service providers systems to recognize your browser and capture and remember certain information.

We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business. You can prevent cookies from being set on your computer by adjusting your privacy settings on each computer and mobile device that you use.

DO WE DISCLOSE ANY INFORMATION TO OUTSIDE PARTIES?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.

CHILDRENS ONLINE PRIVACY PROTECTION ACT COMPLIANCE

We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products, and services are all directed to people who are at least 13 years old or older.

ONLINE PRIVACY POLICY ONLY

This online privacy policy applies only to information collected through our website.

YOUR CONSENT

By using our site, you consent to our websites privacy policy.

CHANGES TO OUR PRIVACY POLICY

If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below.

CONTACTING US

If there are any questions regarding this privacy policy you may contact us using the information below.

www.efexusa.com

12 Moran Drive

Rockland, Maine 04081

USA

info@efexusa.com

207-354-5135